Breckenridge Ski Town Spa Sees Winter Booking Surge
Photo: Unsplash
Summit Ridge Spa has added six new staff positions this winter after a booking surge that owner Dana Whitfield says has outpaced any previous ski season since the spa opened eight years ago.
"We've always been busy in winter, but this year every weekend has booked out days in advance," Whitfield said. She attributes part of the growth to Breckenridge's continued rise as a destination resort town, alongside broader consumer interest in pairing ski trips with dedicated recovery treatments rather than treating a massage as an occasional indulgence.
Staffing Up for a Compressed Season
Because Breckenridge's tourist season is heavily concentrated in a few winter months, Whitfield says staffing decisions carry real risk: hire too many therapists and the spa struggles to keep them busy once the season ends, hire too few and the spa turns away bookings during its most profitable months. This year, Whitfield opted to bring on additional seasonal staff specifically for the winter months, with a smaller core team retained year-round.
The spa has also extended its hours into early morning slots to accommodate skiers wanting treatments before hitting the slopes, a scheduling change Whitfield says has filled a previously unused part of the day.
Looking Beyond Ski Season
Whitfield says the spa is exploring ways to build a stronger summer business to reduce its dependence on the winter surge, including a potential partnership with local mountain biking outfitters to offer recovery packages for summer visitors. She says summer bookings currently run at roughly half the volume of peak winter weeks, a gap she'd like to narrow over the next couple of seasons.
For now, the priority remains managing the current winter surge without sacrificing service quality, something Whitfield says has meant turning away same-day booking requests more often than she'd like during peak weeks.
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